Dirt or grime we'll make it shine!
Is a long-term contract required for service?
No it is not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
Are you insured?
Yes. Dust It Up Cleaning is fully insured with liability insurance to protect your home and to give you peace of mind.
What towns do you service?
We provide cleaning services for Delaware county and the surrounding areas.
Do you furnish the cleaning supplies?
Yes. We furnish everything needed to clean your home free of charge.
What should I expect on my first appointment?
We arrive to the location equipped with all our cleaning supplies and equipment needed to thoroughly clean your home. The first appointment usually takes the longest, as we will need time to get acquainted with a new environment. Following appointments will move along faster.
Do I need to do anything before you arrive?
The best way you can help us help you is to straighten up as best as possible. That way we can focus our efforts on cleaning up dust and grime, not putting things in their places.
Do I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service!
Can I skip or reschedule an appointment?
Should you need to cancel an appointment we would ideally like a 24 hour notice. If not possible we will happily move your appointment to another day to accommodate your schedule or if you choose to cancel the appointment altogether.
How will you enter my home on my scheduled days of cleaning?
We leave this up to the customer, whatever you feel most comfortable with.
- You may give us a key.
- You can leave a key in an agreed upon spot.
- You can give us the code to the garage.
- You can leave the door unlocked the day of cleaning.
What if I am not satisfied with my cleaning?
At Dust it up cleaning our complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will resolve the issue accordingly.
Do you offer estimates and quotes?
Every customer is entitled to a free quote and/or estimate. We come to the location, survey the area, negotiate with the customer and proceed from there.